Legal — Opportunityspark

This page outlines the legal terms, Australian consumer rights, warranties, liability limits and dispute resolution procedures that apply to Opportunityspark's finishing works across Australia.

Terms of Service

These Terms govern all contracts for finishing works, supply of materials and services by Opportunityspark in Australia. By engaging our services you accept these terms together with any written estimate or quote provided.

Written quotes form the basis of engagement; changes must be agreed in writing.
Payment terms, schedules and retention (if any) will be specified in the quote or invoice.
All work is subject to availability of materials and weather where applicable.

Refer to consumer guarantees below for statutory rights which cannot be excluded under the Australian Consumer Law (ACL).

Australian Consumer Guarantees (ACL)

Under the Competition and Consumer Act 2010 (Cth) and the Australian Consumer Law, consumers have guarantees for goods and services that include:

Services performed with due care and skill.
Fit for specified purpose.
Reasonable time for supply where *** timing agreed.
Remedies for major failures including repair, replacement or refund.

These guarantees cannot be excluded. For residential and business customers, our obligations are governed by the ACL and relevant state-based fair trading legislation.

ABN & Business Info

Opportunityspark ABN: 74 123 456 789

Trading address: 45 Collins Street, Melbourne VIC 3000, Australia

Warranties & Liability

We provide manufacturer-backed warranties for supplied products and offer workmanship warranties where specified in writing. Liability for indirect or consequential loss is excluded to the extent permitted by law.

Our total liability for breach of a non-excludable statutory guarantee is limited to the remedies permitted under the ACL. Nothing in these terms limits your rights under Australian consumer protection laws.

Item	Typical Warranty
Plasterboard installation	2 years workmanship
External paint systems	Manufacturer warranty up to 10 years

Complaints & Dispute Resolution

We aim to resolve concerns promptly. If you have a complaint follow these steps:

Contact our customer support via Contacts with job details.
We will acknowledge and propose a remedy within 5 business days.
If unresolved, escalate to our senior manager for review.

If local resolution fails, consumers may contact the Australian Competition & Consumer Commission (ACCC) or state fair trading offices (e.g. Consumer Affairs Victoria) for guidance on consumer guarantees and remedies.

For disputes not resolved by negotiation or conciliation, parties may pursue mediation or litigation in the relevant Australian jurisdiction. Claims under the ACL may be brought in state tribunals or courts.

Notices under these terms must be in writing and sent to our registered address or via the contact email listed on Contacts. A notice is effective when received.

Intellectual Property & Brand

All content, designs, logos and images on this site are owned or licensed by Opportunityspark. You may view and print material for personal use only. Reproduction, modification or commercial use requires our written permission.

Requests for permission should be directed to Contacts with full details of intended use.

Managing Director

Responsible officer for corporate compliance

Jurisdiction

These terms are governed by the laws of Victoria, Australia. Where the ACL applies, its provisions will prevail to the extent required by law.

Accessibility, Privacy & Contact for Legal Matters

We aim to make our services and communications accessible. For alternative formats of our policies or documents, contact us via Contacts.

For privacy matters see the Privacy Policy. For legal notices, send correspondence to the address on our Contacts page.