Privacy Policy

This Privacy Policy explains how Opportunityspark handles personal information in connection with finishing works and related services across Australia. We act in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). The purpose of this document is to describe what we collect, why we collect it, how we use it, and how individuals can exercise choices regarding that use.

Information we collect may include names, contact details, project addresses, job specifications, communications, and records of interactions such as site visits or quotation requests. We may also collect technical information from website usage, including device attributes and pages visited, which helps us understand interest in our services and improve site performance.

We collect information directly from you when you call, email, submit forms on our website, or engage us on site. In some cases, information is received from third parties where a principal contractor, building manager, or consultant shares details relevant to project coordination. Where lawful and practical, you may interact with us using limited identifiers; however, some activities require sufficient details to plan works, confirm appointments, or verify safety and access requirements.

We use personal information to respond to enquiries, prepare and manage quotes, plan and deliver finishing works, coordinate subcontractors, handle billing, maintain records, and communicate about scheduling and updates. We may also use information to develop materials such as maintenance guides or project summaries, ensuring any publication respects confidentiality and applicable permissions.

We disclose personal information to staff and trusted suppliers who assist with delivery, including logistics, access equipment, coatings and plaster suppliers, and technology providers that host our systems. Disclosures occur on a need-to-know basis with reasonable safeguards. Where information is stored with cloud services, we take steps designed to maintain security appropriate to the sensitivity of the material, including authentication controls and sensible retention practices.

We apply measures intended to protect information from misuse, interference, loss, and unauthorised access or disclosure. These measures include role-based access, network protections, secure destruction of physical records when appropriate, and review of supplier arrangements. Retention periods are guided by legal, tax, safety, and operational considerations. When information is *** longer required, we aim to delete or de-identify it in a reasonable timeframe subject to legitimate record-keeping needs.

Individuals can request access to personal information we hold and ask for corrections where details are inaccurate, out of date, incomplete, irrelevant, or misleading. We will respond within a reasonable period. If a request is complex or requires retrieval from archives, we may discuss timeframes and any permitted administrative charge for retrieval. Certain restrictions can apply where access could impact the privacy of others or impede the handling of legal issues; where this occurs, we will provide an explanation consistent with applicable law.

Our website may include links to internal pages such as Legal and Contacts. These pages form part of the same site. Analytics tools may be used to understand general patterns of use so we can improve content and navigation. Cookies may assist in remembering preferences and enabling core features. You can adjust browser settings to manage cookies. Site features may continue to function with limited cookies, though some convenience may be reduced.

If you have questions about this Policy or wish to exercise rights of access or correction, please contact us at Opportunityspark@outlook.com or by phone at +61428739561. You can also write to Opportunityspark, 45 Collins Street, Melbourne VIC 3000, Australia. If you are dissatisfied with our response, you may raise a concern with the Office of the Australian Information Commissioner (OAIC). We may update this Policy from time to time. The latest version will appear on this page with an updated effective date.